Guides, policies, and support answers

Aqira is a modern social and dating app designed to help you build meaningful connections. In addition to its smart matching system, Aqira also offers interactive features like live streaming, voice rooms, and challenges, allowing users to connect in more dynamic and engaging ways.

Aqira is a modern dating app designed to help you find meaningful connections. We focus on creating authentic relationships through our unique matching system and interactive features.

Getting started is easy! Download the app, create your account, complete your profile with photos and interests, and start swiping to find potential matches. Make sure to verify your account for better visibility.

Yes, Aqira offers a free version with basic features. We also have premium subscriptions that unlock additional features like unlimited likes, advanced filters, and priority matching.

Our matching system uses advanced algorithms to connect you with compatible people based on your interests, location, preferences, and activity patterns. The more complete your profile, the better your matches.

Make sure your profile is complete with good quality photos, detailed bio, and verified account. Try expanding your search radius and age range. Premium users get more visibility and better matching opportunities.

With a free account, you can see limited information about who liked you. Premium subscribers get full access to see everyone who has liked their profile.

You can report users by tapping the three dots on their profile and selecting "Report". For immediate safety concerns, contact local authorities. We take all reports seriously and investigate promptly.

To block someone, go to their profile, tap the three dots menu, and select "Block User". Blocked users cannot see your profile, send messages, or match with you again.

Yes, we take your privacy seriously. We use industry-standard encryption and never share your personal information with third parties without your consent. Read our Privacy Policy for more details.

To verify your account, go to your profile settings and tap "Verify Account". You'll need to provide a valid phone number and complete the verification process. Verified accounts get more visibility and trust.

To delete your account, go to Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. All your data will be permanently removed.

Yes, you can change your username up to 2 times every 30 days. Go to your profile settings and tap on your username to edit it. Choose something unique and memorable!

Try these troubleshooting steps: 1) Restart the app, 2) Check your internet connection, 3) Update to the latest version, 4) Clear app cache, 5) Restart your device. If issues persist, contact our support team.

You can report bugs by going to Settings > Help & Support > Report a Bug. Please include details about what happened, your device model, and app version. Screenshots are helpful too!

Check your internet connection and ensure photos are in supported formats (JPG, PNG). Photos should be under 10MB each. If issues persist, try uploading one photo at a time or contact support.

Aqira Premium includes unlimited likes, advanced filters, see who liked you, priority in search results, read receipts, and access to exclusive features. Premium users also get better customer support.

You can cancel your subscription anytime through your device's app store settings or by going to Settings > Premium > Manage Subscription. Your premium features will remain active until the end of your billing period.

Refunds are handled through your app store (Google Play or App Store). We recommend contacting them directly for refund requests. We also offer a 7-day free trial for new premium subscribers.

You can create live stream activities as you like by clicking the "Create Challenge" button on the Challenges page